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Fragranceonline.com.my is Malaysia's most prominent
on-line discount fragrance retailer specialising in the sale of genuine
designer fragrances, cosmetics, skin care products and related gifts for
men and women.
We offer fabulous discounted fragrances in multitude of sizes and
accessory products of your favorite fragrances.
Product Guarantee and Commitment:
All of the products showcased throughout fragranceonline.com.my are
original brand names. We only carry genuine brand name perfumes and
colognes.
We work hard to ensure that your online shopping experience is
completely satisfying and enjoyable. Along with great selection and
prices, our number one concern is offering superior customer service and
our staff is here to serve you. If you have any questions or concerns,
please feel free to contact us.
Ordering Options:
We accept: MasterCard, Visa and American Express. You may also pay
through internet banking using Maybank2u.com payment portal to meet the
highest levels of security for your online debit card transaction.
When using your credit card for payment on our site, please ensure that
the address you provide us with is the same address your credit card
billing statements are mailed to.
(i) Order Online
When you place an order online, your personal information and credit
card information are encrypted using SSL encryption technology before
being sent over the Internet, making it virtually impossible for your
information to be stolen or intercepted while being transferred to
fragranceonline.com.my.
We respect the privacy of personal information submitted to us and will
only use it when it becomes necessary to contact you regarding your order.
(ii) Order by Fax
If you prefer not to put your Credit Card Number online into our SECURE
Transaction Server, just fill out the online order form and FAX or MAIL us
the Credit Card details.
Click Here to Print Order Form (Html Version)
Shopping procedure at www.fragranceonline.com.my
For more information on the shopping procedure , you may download our
step by step manual.
Click Here for the Procedure Manual (MS Word Document)
Shipping Method and Delivery Time
Pending authorization, we will process your order for shipping within
24-48 hours on all in-stock items. We will contact you promptly via email
or by phone should an item become out of stock at the time the order is
received.
Any claims for damaged items or discrepancies must be submitted to our
Customer Service Department within 24-48 hours after delivery. Please
notify Customer Service by either e-mail at: admin@fragranceonline.com.my
or call us at: 03- 40455989 Monday-Friday 9:30 a.m. to 6:00 p.m. Saturday
9:30 a.m. to 2:00 p.m.
Back Orders & Out of Stock
We try our best to keep all items in stock, but in the event an item
you request is back ordered or out of stock, we will send you an email or
contact you. We will inform you when we expect to receive our restock of
the item or we may offer you the item in a different size or package. You
can decide to either have us ship it to you, or you will have the
opportunity to change or cancel your order.
Order Confirmation
When you submit an order online, you will be given an order
confirmation number and a summary of your order. We will send you an email
to confirm the shipping of your order within 24-48 hours during normal
business days along with the Consignment / Shipment No. of the appropriate
Carrier upon shipping the package to enable you to track the order online
through our website. If you do not receive an email confirmation within
this time period, please email us with your order number and we will
promptly respond to your request.
For inquiries contact us at:
E-Mail 1:
sales@fragranceonline.com.my
E-Mail 2:
admin@fragranceonline.com.my
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